

Application Support & Deployment Specialist (ASD)
- Location: Tirana
- Employment level: Direct entry
- Function: IT
- Working time: Full time
Role Summary
Support the operation and maintenance of business applications by managing deployments, monitoring systems and processes, administering forms and teams, and resolving application-related issues.
Tasks
- Execute and validate test (Kons) and production deployments.
- Monitor production systems, logs, background jobs, and workflows.
- Create and maintain e-forms.
- Manage teams and access within application.
- Handle distribution list creation and updates.
- User creation and list maintenance.
- Provide application support, troubleshooting, and issue resolution.
- Coordinate with technical and business stakeholders to ensure smooth operations.
Behind the scenes
Requirements
- Experience in application support, deployments, or operations.
- Jira user experience preferred.
- Strong troubleshooting and analytical skills.
- Ability to work independently in a support environment.
- German language skills are a strong advantage.
- Business English.
- Bachelor’s degree in Information Technology (IT) or a related field.
- Experience in an ASD or similar support role is preferred.
About Lufthansa Industry Solutions Sh.p.k.
Lufthansa Industry Solutions is a service provider for IT consulting and systems integration. The Lufthansa subsidiary supports its customers in the digital transformation of their companies. The customer base includes companies within the Lufthansa Group as well as more than 300 companies in various industries. Headquartered in Norderstedt, Germany, the company employs more than 2.400 people at several branches in Germany, Albania, Switzerland and the USA.
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