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Manage cargo billing operations, ensure accuracy, and support financial excellence in a dynamic, global environment. Be part of a passionate team, drive innovation, and help shape the future of air cargo logistics. Elevate your career with Lufthansa today!

Tasks

What you'll do:

  • Perform Air Waybill (AWB) quality assurance, including Export Quality Assurance (EQA) and Import Quality Assurance (IQA), as per market procedures
  • Handle invoicing disputes, billing adjustments and discrepancies for Cargo Accounts Settlement System (CASS) and non-CASS customers
  • Perform administrative activities including Credit Card Authorization (CCA) issuance, documentation filing and Country Specification updates
  • Provide Cargo Agents with AWB stock and monitor Random Queue, self-audit and quality reports
  • Support customer account reconciliation and resolve discrepancies
  • Handle Airmail processes and company reconciliation as required by market specifications
  • Communicate directly with customers in a second foreign language through verbal and written channels
  • Perform quality checks and mass uploads for corrections based on handling information
  • Support colleagues and perform other tasks assigned by the Supervisor; Junior Accountants work with guidance from experienced team members

Behind the scenes

Kick-start your career at Lufthansa as an Accountant in our Billing Cargo Center!

Handle dynamic cargo billing tasks, ensure financial accuracy, and grow with a global leader in aviation. Join our energetic team and shape the future of air logistics. Ready to soar? Apply now!

Requirements

The ideal candidate should meet the following requirements:

  • Master’s or Bachelor’s degree, or completion of at least the third year of studies in any discipline
  • Minimum 1 year of professional accounting experience for the Accountant position
  • Corporate, administrative, or internship experience is an asset for the Junior Advisor position
  • Must willing to work in shifts
  • Good command of written and spoken English at B1/B2 level or above
  • Proficiency in a second language as required by the service
  • Excellent knowledge of Microsoft Windows applications
  • Diligent, independent, systematic, and well-organized approach to work
  • Analytical and conceptual mindset with strong numerical skills
  • Customer-oriented, team-focused, and collaborative approach
  • Flexible and adaptable, with the ability to work effectively in a changing environment

Please note you must currently be eligible to work and remain indefinitely without any restrictions in India.

About Lufthansa Group Business Services GmbH

We offer shared services worldwide for the entire Lufthansa Group in the areas of Finance, Business Intelligence & Transformation, Human Resources, Procurement and IT as well as Occupational Safety and Medical Services, which we provide or manage ourselves. Our primary goal: professionalism. We achieve this on the one hand by harmonising and standardising processes and on the other hand by continuously increasing their efficiency and effectiveness. In doing so, we see ourselves as a protagonist in digitalisation, as well as in the use and dissemination of the latest technologies, for example in the area of business process automation. As an internationally operating company, we are represented at locations in Frankfurt, Hamburg, Munich, Delhi, Hong Kong, Johannesburg, Krakow, Manila, Mexico City, New York City and Vienna and manage business process outsourcing (BPO) providers at home and abroad.
Lufthansa Group
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