Within the operational targets set by the superior, the Operations Agent performs the following duties:

• Calculation and Planning of load distribution for the aircraft taking into consideration the rules and regulations as per GOM
• Cargo onload optimization in regard to aircraft volume and weight
• Prepares flight relevant documents such as general declarations, permits for local customs authorities, etc.
• Produces arrival and departure notifications
• Dispatch of operational messages as well as other post flight activities
• Ensures that security and safety procedures are adhered to in accordance with set procedures
• Performs crew support such as briefings, crew catering and hotel bookings
• Supports monitoring and controlling subcontractors (including handling company), requesting corrective action when necessary to ensure required performance levels

* All other duties as assigned or required