Internship in Web Data Analytics & Customer Insights (limited to 6-12 months, 50-100%, all gender)

  • Location

    Zürich/Kloten

  • Employment level

    University internship

  • Function

    Administration

  • Working time

    Full-time or part-time

  • Salary

    CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates

  • Publishing date

    11-14-2025

  • Application deadline

    11-28-2025

You love data, web analytics, and want to learn how to apply it in fascinating projects?This internship will put you at the heart of customer data to maximize its value contribution.You will dig through real customer data from our booking platforms and show our team what behavioral signals you discover.

Start:February 01,2026

Workplace:Zürich Kloten(and home office)

You may apply in English or German

You love data, web analytics, and want to learn how to apply it in fascinating projects?This internship will put you at the heart of customer data to maximize its value contribution.You will dig through real customer data from our booking platforms and show our team what behavioral signals you discover.

Start:February 01,2026

Workplace:Zürich Kloten(and home office)

You may apply in English or German

Tasks

As an intern, you will work closely with data engineers, data scientists, and marketing teams to analyze web data. Your job is to identify which user behaviors are worth targeting and help our audience engineers build better customer segments.

  • Explore and analyze web events in Google Analytics, Tealium, and BigQuery to find patterns in user behavior
  • Use SQL to query millions of customer records and event data to identify what drives conversions
  • Document which events and behavioral signals are most valuable for audience building
  • Present findings and recommendations to the team
  • Run your own data project using our enterprise tech stack and real customer data

Behind the scenes

Inspire SWISS with fresh perspectives

Energize SWISS with fresh ideas and help us move forward. You take responsibility from day one, immersing yourself in a dynamic and international company. Take your opportunity to push your skills to a new level and get your entry ticket to the thrilling aviation industry. Are you ready to check in?

Take off your career with SWISS

Personally, you’ll experience a steep learning curve in an exciting setting, developing organizational and social skills. Professionally, you have the opportunity to leave a strong first impression at SWISS positioning yourself in the pole position for a long-term career in the aviation field.

Together, we fly

We connect cultures and create unique experiences. With exceptional crews in the air and a strong foundation on ground. We are a unity, yet many characters. Carrying Switzerland closer to the world. And the world closer to us. We genuinely want our guests to have a great time travelling with us.

Video: https://player.vimeo.com/video/377755417

The leading airline of Switzerland

With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva. As a member of the Lufthansa Group, SWISS drives sustainable aviation for our guests, employees and society,  society, offering that distinctive SWISS experience.

Benefits

Subsidized parking or public transport

Company health management

25 days of annual vacation

Flight benefits

Employee and networking events

Remote working (e.g. from home)

Flexible workhours and part-time working models

Discounts

Diversity programmes

Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes

Requirements

All you need is a passion for web analytics and data analysis. Marketing knowledge is a plus.

  • Bachelor's or Master's degree in computer science, computer engineering, data science, web analytics, marketing analytics or related technical field
  • Experience with Google Analytics(GA4 preferred) and understanding of web event tracking
  • Strong SQL skills for analyzing large datasets. Knowledge in Python is a plus
  • Familiarity with tag management systems (Tealium,GTM) or willingness to learn quickly
  • Comfortable working with technical tools like BigQuery, cloud platforms, and business intelligence tools
  • Self-motivated with an independent, structured approach to learning and work
  • Analytical, conceptual, and creative in problem-solving
  • Collaborative, team-oriented personality
  • Very good spoken and written English

For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66

Contact

Kurt Suter

Customer Profile & Consent
Swiss International Air Lines AG

Email address for inquiries
recruiting.services@swiss.com

Company

About Swiss International Air Lines AG

Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.
www.swiss.com
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