With our passion for aviation, we make the world take off

With our passion for aviation, we make the world take off

Tasks

The overall purpose of the position is to offer technical support/assistance and ensure efficient operation of the IT infrastructure. Duties generally include providing support for IT systems, resolving technical issues, helping with the installation of software/hardware and maintaining IT equipment

  • Provide 1st Line IT Support to internal users, contractors & customers
  • Assist with event/incident handling & manage tickets
  • Install, configure & troubleshoot devices and applications
  • Maintain IT inventory & asset records
  • Support local/central IT projects and perform daily infrastructure checks
  • Identify faults, propose improvements, and ensure uptime
  • Create user training materials
  • Follow LH group IT/security policies; liaise with internal & external teams
  • Promote security best practices & mitigate threats
  • Travel for training/events, join on-call rotation schedule and stay current with emerging technologies and industry trends

Behind the scenes

Our Culture and Values

Taking off together means for us that we all feel like part of a larger whole, regardless of the area or level. We support every individual in our company and address specific talents and needs. Only in this way can we deliver top performance and be proud of our technical quality standards.

Benefits

Free parking

Flight privileges

Relocation support

Special deals with selected partners

Employee events

Health Plan

Free parking, Flight privileges, Relocation support, Special deals with selected partners , Employee events, Health Plan

Requirements

  • Diploma in IT Diploma (Level 4), or 1 year experience in a similar position
  • CompTIA A+ (optional, would be given preference)
  • Microsoft Certified: Fundamentals (optional, would be given preference)
  • Excellent verbal and communication skills
  • Ability to analyse problems and implement solutions
  • Strong interpersonal skills and a customer-centric approach
  • Ability to work effectively in a team environment
  • Effective time management and organizational skills
  • Strong understanding of Microsoft Windows operating systems (Windows 10, 11)
  • Basic knowledge of computer hardware components
  • Fundamental understanding of network concepts (LAN, WAN, TCP/IP)
  • Proficiency of common office applications
  • Familiarity with IT ticketing systems

Contact

People Department
Lufthansa Technik Malta Ltd

Email address for inquiries

Company

About Lufthansa Technik Malta Ltd

Lufthansa Technik Malta Ltd. (LTM) was established in 2003 as a joint venture between Lufthansa Technik AG (92%) and Air Malta (8%). The MRO service provider (Maintenance, Repair, Overhaul), based at Malta International Airport in Luqa, provides its customers with line and base maintenance services for short haul and long haul aircraft in the Airbus A320/A330/340/350 series. Initially specializing in C Checks and comprehensive aircraft modifications, the company has now significantly expanded its service portfolio following the construction of a 64,000 square meter hangar complex. The spectrum of services offered has grown to encompass extensive maintenance work with wide ranging capabilities including structural and composite fibre repairs, complex testing procedures and comprehensive cabin refits. The 600 strong workforce can work on up to three long haul aircraft or five medium and long haul aircraft at any one time in the new hangar complex, expanded to cater for wide body aircraft. The hangars are used primarily for C Checks and aircraft overhauls. Lufthansa Technik Malta also collaborates with the renowned Malta College of Arts, Science and Technology (MCAST) for the purpose of training and apprenticeship schemes. The strategically favorable location in the Mediterranean region of southern Europe, with its proximity to Africa and to the Arabian Peninsula, gives Lufthansa Technik Malta a special role within the Lufthansa Group. Twenty years after the company's founding and with more than 2,000 checks carried out, the high quality standards, cost efficiency and the shortest possible turnaround times places the Malta facility at the forefront of the MRO industry.
www.lufthansa-technik.com/lufthansa-technik-malta
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Lufthansa Group
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