Group IT Administration Specialist (all genders)

Are you interested in IT topics? Do you have experience in administrational task such as procurement and purchasing processes and creating reports & overviews?

If so, we are looking for you as Group IT Administration Specialist to provide administrative support towards IT stakeholders. 


  • Location

    Cape Town

  • Employment level

    Direct entry

  • Function

    Administration, IT

  • Working time

    Full time

  • Provide administrative support to Group IT management during the RfP (Request for Proposal) process and contract renewal or implementation phase for IT suppliers
  • Develop and maintain an IT catalogue for license capacity management and contract renewals, as well as Purchase Orders
  • Prepare and provide a regular license requirement forecast according to global staff planning 
  • Develop, maintain, and distribute IT reports with a financial and compliance focus
  • Prepare monthly analysis and presentation summary of major invoices (e.g., voice and data contract) 
  • Administer and distribute all current IT processes and guidelines
  • Process and document adjustments to the LIT Service Portfolio (MACDs) in cooperation with Group IT Business Support, IT Advanced Services and Vendors
  • Assist stakeholders to provide financial analysis and support decision-making

LH InTouch Recruiting Team

E-mail address for inquiries

Flight privileges, Discounts / shopping, Employee events (summer festivals, participation in sports competitions etc), Health days, Hybrid working possible, Flexible working hours, Employee Assistance Program, Life Insurance, Medical Insurance

What does it mean to work at LH InTouch?

The LH InTouch colleagues globally share what they like about LH InTouch and what makes it so special.

Working at LH InTouch Cape Town...

... get an insight here!

  • Relevant tertiary qualification and/or equivalent relevant experience
  • Demonstrated financial acumen and understanding of financial management principles
  • Advanced knowledge of Microsoft Office applications such as Excel and PowerPoint
  • Solid working knowledge of procurement & contractual processes, process & document management
  • Knowledge of Service Centre technology such as Genesys, Citrix etc. is advantage
  • General familiarity with IT systems & infrastructure
  • Very high proficiency in English language (both written & verbal) 
  • Proven outstanding ability to summarise large amounts of information into concise reports
  • Excellent numerical & analytical skills to effectively interpret & deliver financial data for tangible recommendations with a high attention to detail
  • Strong Customer Service orientation
  • Strong organisational & time-management skills to handle multiple deadlines
  • Strong communication & interpersonal skills to build relationships & facilitate effective collaboration
  • Flexible, proactive & self-motivated approach
About Global Telesales (Pty) Ltd.

We help. We smile. We care. We are best at being in touch, be it with colleagues or customers. This is the essence of Lufthansa InTouch: We make someone’s day every day! Our headquarters are based in Berlin. With our network of 6 service centres in 6 different countries, we are the touchpoint between LH Group and their passengers. About 2000 Consultants offer over 200 services in more than 30 languages; they take care of all requests by passengers' flying with LH Group and ensure the highest service quality.
Lufthansa Group